Backbase, the global leader in Engagement Banking, in partnership with the African Banker magazine, has launched the inaugural report in the Africa Digital Banking Experience Series 2025, a timely publication that explores the transformation of banking across the continent in an age of hyper-personalisation, AI integration, and financial inclusion.an official statement disclosed on Wednesday. The report “Retail banking: Competing for the modern African customer” is based on an exclusive survey of over 200 senior banking executives across 40 African countries. It provides a detailed, data-driven analysis of how African banks are shifting from…
Backbase and African Banker launch landmark report on the future of digital banking in Africa
